Through three decades of leadership, Beth Sanner, as a former ODNI (Office of the Director of National Intelligence) and CIA (Central Intelligence Agency) official, integrated intelligence gathering and analysis functions from across the government to provide indispensable intelligence to national leaders faced with massive, high-risk decision-making – including U.S. Presidents, agency heads, and U.S. Congressional leaders. She was tasked with navigating tens of thousands of employees through unimaginable challenges. From the Covid-19 pandemic and 9/11 to political scrutiny on issues ranging from the Afghan War to Russia, Sanner set the standard for guiding her teams to the other side of a crisis through ethical and forthright leadership. Drawing from her experiences leading through crisis, she shares an evidence-based approach to assessing and analyzing a crisis that leaders can use to determine the best course of action for managing the situation at hand and driving success through challenging times.

LEARNING OBJECTIVES:

1. Understand the key elements of crisis management, including how crises emerge and progress.

2. Outline the fundamental processes of crisis management, including the critical importance of crisis communications.

3. Explore strategies for crisis response and decision-making, recovery and post-crisis evaluation.

LEADERSHIP COMPETENCIES: Adapts to Change & Drives Innovation; Business Acumen & Business Judgment; Effective Communication with All Levels